FAQ
Originals
Domestic shipping within India is included in the painting price.
Please allow 7–10 business days for packing, then about 4–7 business days in transit.
International shipping is calculated at checkout.
Please allow 7–10 business days for packing and posting from India, then usually 2–4 weeks in transit with India Post International Speed Post (tracked).
I email the tracking number when the parcel leaves.
Need it sooner? Contact me for a DHL quote.
If posting is delayed on my side, I will email you with an update.
Prints and postcards
Made to order by a professional print partner.
Shipping is calculated at checkout. Allow about 2–15 business days from order to delivery, depending on destination and method.
Most parcels are tracked; the link is sent when the printer hands the order to the courier.
Not tracked:
- Paper prints: Standard to the United Kingdom, Guernsey, and Jersey; Budget to Canada and Israel.
- Postcards: Standard to the United Kingdom, Guernsey, and Jersey; Budget to Israel.
- Canvas prints: Budget to Israel (Standard and Express are tracked).
If a tracked parcel shows no movement after the stated window, email me with your order number and I will open a claim with the printer or courier.
These times are estimates. Weather, natural events, strikes, and customs can add days; those delays are outside my control.
Yes. Originals ship from India. Prints and postcards ship from the printer’s fulfilment network to the countries available at checkout.
If your country does not appear, contact me and I will check whether a route is possible.
Originals
Wrapped in glassine, padded with bubble wrap, and packed in a rigid box. Includes a certificate of authenticity and a care card.
Paper prints
UK orders ≤ 200 mm and EU / US / AU orders A4 and under usually ship flat in thick cardboard mailers.
Larger sizes are hand-rolled in protective tissue and shipped in thick cardboard tubes.
Canvas prints
Packed with protective sleeves and corner guards in a sturdy cardboard box.
Postcards
Packed flat and protected, then posted by the printer.
Paper prints
Giclée on Hahnemühle German Etching, 310 gsm, with archival pigment inks. Full bleed, unframed. Soft velvet-matte, lightly textured surface.
Canvas prints
19 mm stretched canvas, 400 gsm cotton, archival UV-cured inks, hand-stretched on kiln-dried pine.
Edges: white or black solid edge or mirrored edge depending on the image (as stated on the listing).
Unframed; hanging hardware not included.
Postcards
Giclée on Mohawk Superfine 324 gsm recycled paper, designed back, blank envelope included. Full bleed, borderless.
Mohawk is recycled stock, so a faint fleck can appear; that is part of the paper, not a print defect.
Open edition unless a listing says otherwise. The signature from the original is in the image. Prints are not hand-signed after printing; they are produced and shipped by the print studio.
All sales are final. I cannot accept returns for a change of mind – originals are one of a kind, and prints are made to order.
In the rare event something arrives damaged, write within 48 hours with photos of the item and the packaging. Originals: I will help arrange a repair or another fair solution.
Prints and postcards: I will arrange a replacement where the damage is confirmed.
Custom commissions are not refundable once work has begun.
Prices cover the artwork and the shipping method chosen at checkout. Any tax, duty, tariff, or import fee in the destination country is the buyer’s responsibility and is not included.
Please check local import rules before ordering. If charges are declined, customs may return or hold the parcel. Return postage and related fees are the buyer’s responsibility and may be deducted from any refund or billed if there is no refund.
Yes – a limited number each season. See the Commissions page for sizes, starting prices, and the request form.